Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website [website URL] (the "Site") and the virtual design services ("Services") provided by Virtual Kitchen Designs by Paula ("we," "us," or "our"). By accessing the Site or engaging our Services, you agree to these Terms.

1. Acceptance of Terms

By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Site and Services.

2. Services Provided

Virtual Kitchen Designs by Paula offers virtual kitchen design consultations and related services as described on our Site. Services may include design consultations, kitchen layouts, and 3D renderings, based on selected design packages. All services are provided virtually unless otherwise specified.

3. Eligibility

To use our Site and Services, you must be at least 18 years of age and have the legal authority to enter into a binding agreement. By using our Site, you confirm that you meet these requirements.

4. Payments and Refunds

  • Pricing – All prices for design packages and additional services are listed on the Site. Prices are subject to change, and the most current prices will be displayed at the time of booking.

  • Payment Terms – Payment is due at the time of service agreement. We accept payments through secure online payment platforms. Access to final design deliverables is granted only after full payment.

  • Refunds – Due to the customized nature of our Services, all sales are final, and we do not offer refunds for completed design services. If you have concerns, please contact us at [paula@vkdbypaulaw.com].

5. Intellectual Property

All content on the Site, including designs, renderings, and materials provided during consultations, is owned by Virtual Kitchen Designs by Paula or our licensors. You may not copy, reproduce, or distribute any content without our express written permission.

6. Client Responsibilities

Clients are responsible for:

  • Providing accurate information about the project, measurements, and design preferences.

  • Ensuring a reliable internet connection for virtual consultations.

  • Reviewing and approving final designs promptly to avoid project delays.

7. Limitation of Liability

Our Services are provided "as-is" without any warranties, express or implied. While we strive to ensure accuracy and quality, Virtual Kitchen Designs by Paula is not liable for:

  • Any errors, omissions, or inaccuracies in designs based on incomplete or incorrect client information.

  • Damages or delays caused by third-party contractors or service providers.

  • Any incidental, indirect, or consequential damages related to your use of our Site or Services.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Cancellations and Modifications

  • Cancellations – Consultations and services may be canceled or rescheduled up to 48 hours before the scheduled time. Fees may apply for late cancellations.

  • Modifications – We reserve the right to modify or discontinue any part of our Site or Services at any time without prior notice.

10. Third-Party Links and Services

Our Site may include links to third-party websites, services, or products. These links are provided for convenience, and we are not responsible for the content, accuracy, or practices of these third-party sites.

11. Dispute Resolution

In the event of a dispute, we encourage clients to reach out directly to resolve concerns. Any disputes arising from these Terms or Services provided shall be governed by the laws of Ontario, Canada.

12. Changes to Terms

We reserve the right to update or change these Terms at any time. The latest version will be posted on our Site, and your continued use of the Site and Services after any changes constitutes acceptance of the revised Terms.

13. Contact Information

For questions about these Terms or other inquiries, please contact:

Email: [paula@vkdbypaulaw.com]
Phone: 905-609-4318
Mailing Address: [Business Address, Mississauga, Ontario]